jljl12 Privacy Policy — How We Handle Your Data

jljl12 collects personal data in the following categories. We do not collect more than what is reasonably necessary for the purposes described in this policy.

jljl12 does not collect sensitive personal information as defined under RA 10173 (such as health data, biometrics, or political affiliations) except where an identity document submitted for KYC happens to contain such information as a secondary element. In those cases, only the identifying details required for verification are processed.

jljl12 processes member personal data only for the following documented purposes. Each purpose has a corresponding legal basis under the Data Privacy Act of 2012.

• Account creation and operation: To create your jljl12 account, verify your identity, manage your session, and maintain the accuracy of your member record. Legal basis: contract performance.
• Payment processing: To process deposits and withdrawals in Philippine Peso through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard. Legal basis: contract performance and legitimate interest.
• KYC and AML compliance: To verify that you are a real person of legal age and that transactions on your jljl12 account comply with applicable Anti-Money Laundering regulations. Legal basis: legal obligation.
• Fraud prevention and platform security: To detect and prevent unauthorised account access, payment fraud, multi-accounting, and bonus abuse. Legal basis: legitimate interest.
• Responsible gaming management: To operate deposit limits, cooling-off periods, and self-exclusion tools, and to identify activity patterns that may indicate a member needs support. Legal basis: legal obligation and legitimate interest.
• Customer support: To investigate and respond to account queries, payment disputes, responsible gaming concerns, and complaints. Legal basis: contract performance and legitimate interest.
• Platform improvement: To analyse aggregated, anonymised usage data and improve the jljl12 product for Philippine members. Legal basis: legitimate interest.
• Regulatory reporting: To fulfil reporting obligations to applicable Philippine regulatory bodies. Legal basis: legal obligation.

jljl12 will not use your personal data for purposes incompatible with those listed above without obtaining fresh consent or establishing a new legal basis.

jljl12 does not sell, rent, or trade personal data to third parties for marketing or commercial purposes unrelated to operating the platform. Data may be shared with the following categories of recipient strictly as needed:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partner banks, BDO, BPI, UnionBank, Visa, Mastercard, and their respective acquiring networks receive the transaction data necessary to process your deposit or withdrawal. These processors are bound by their own security and data protection obligations, including PCI DSS compliance for card data.
• KYC and identity verification providers: Third-party KYC service providers receive identity document data to perform verification checks. These providers are contractually prohibited from using the data for any purpose other than the verification service.
• Game providers: Providers of casino games, slots, and other content accessible through jljl12 may receive a pseudonymised player identifier and bet history necessary to operate the game session. They do not receive your full name, contact details, or financial data.
• Fraud and security providers: IP address and device data may be shared with fraud prevention services operating under data processing agreements with jljl12.
• Regulatory and law enforcement authorities: jljl12 will disclose personal data to Philippine regulatory bodies, the NPC, law enforcement, or courts where required to do so by applicable law or a valid legal order. jljl12 will notify affected members where legally permitted to do so before making such disclosure.
• Professional advisers: Legal, audit, or compliance advisers engaged by jljl12 may access member data where necessary and are bound by professional confidentiality obligations.

All third parties who process jljl12 member data on our behalf are subject to contractual data protection obligations aligned with RA 10173 requirements.

jljl12 retains personal data for as long as necessary to fulfil the purposes listed in Section 2 and to meet applicable legal retention requirements. The principles applied are as follows:

• Active account data: Retained for the duration of your jljl12 membership plus the post-closure retention period below.
• Post-closure retention: After an account is closed, jljl12 retains identity, transaction, and betting records for a minimum period required under applicable AML and gaming regulations. This is typically five years from the date of the last transaction, subject to any longer period required by law or an ongoing regulatory or legal matter.
• Customer support records: Chat transcripts and email correspondence are retained for a minimum of three years to support dispute resolution.
• Usage and device logs: Anonymised or aggregated usage data used solely for platform improvement may be retained indefinitely. Identifiable logs are retained for up to twenty-four months.
• Responsible gaming records: Self-exclusion records and limit history are retained for the full post-closure period to prevent circumvention.

When personal data is no longer required, jljl12 securely deletes or anonymises it so that it can no longer be linked to an individual. You may request information about the specific retention period applicable to your data through the contact details in Section 12.

jljl12 implements technical and organisational security measures proportionate to the sensitivity of the personal data processed. Current measures include:

• Transport Layer Security (TLS/HTTPS) encryption for all data transmitted between your browser and the jljl12 platform.
• Encryption at rest for stored identity documents and financial records.
• Role-based access controls limiting internal staff access to member data to those whose role requires it.
• Multi-factor authentication options for member accounts.
• Regular review of third-party processor security practices through contractual audits and certification checks.
• Monitoring for unusual access patterns and potential data breaches.

No system is completely immune to security incidents. In the event of a personal data breach that poses a real risk to affected members, jljl12 will notify the National Privacy Commission and affected individuals in accordance with the timelines prescribed under RA 10173 and NPC Circular No. 16-03.

Your responsibility: The security of your jljl12 account also depends on you. Use a strong and unique password. Never share your OTP with anyone. Log out from shared devices. If you suspect your account has been compromised, contact live support immediately and change your password.

As a Filipino data subject, you hold specific rights under the Data Privacy Act of 2012 with respect to personal data that jljl12 holds about you. These rights are not automatic in every situation — some are subject to legal exceptions — but jljl12 will respond to all requests promptly and explain any applicable limitation.

To exercise any of the above rights, contact jljl12 at support@jljl12.best with the subject line "Data Rights Request" and a description of your request. We may ask you to verify your identity before actioning the request to protect against unauthorised access to your data.

jljl12 uses cookies and similar technologies on the platform for the following purposes:

• Essential cookies: Required for the platform to function — keeping you logged in, remembering your language preference, and enabling the bet slip and cashier to work correctly. These cannot be disabled without impacting core functionality.
• Analytics cookies: Aggregate, anonymised data about how pages and features are used. This helps jljl12 identify which parts of the platform work well for Filipino members and which need improvement. No individual behaviour is profiled for marketing through these cookies.
• Fraud detection: Device fingerprinting and session tokens used to identify and prevent unauthorised account access and suspicious transaction patterns.

jljl12 does not use third-party advertising or retargeting cookies. You can manage browser-level cookies through your device settings, though disabling essential cookies will prevent the platform from functioning correctly.

jljl12 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of eighteen (18). If jljl12 discovers that personal data belonging to a minor has been collected — including through a fraudulent registration — the account will be permanently closed, all associated funds will be handled in accordance with applicable law, and the data will be deleted from active systems as quickly as legally permissible.

Adults in households with minors are responsible for preventing children from accessing the jljl12 platform. Device-level parental controls are recommended as a secondary barrier in addition to jljl12's own age verification process.

If you believe a minor has created a jljl12 account, please contact support@jljl12.best immediately.

Some third-party service providers used by jljl12 — including certain game providers and technical infrastructure suppliers — may process data outside the Philippines. Where this occurs, jljl12 takes steps to ensure that the level of protection is at least equivalent to that required under RA 10173. These steps include contractual clauses, due diligence on provider security certifications, and limiting the categories of data transferred to only what is strictly necessary.

jljl12 does not transfer data to jurisdictions that do not provide adequate data protection without implementing appropriate safeguards. If you have questions about specific cross-border transfers, you may request details through the contact information in Section 12.

jljl12 may send promotional communications about bonuses, new games, sports betting offers, and VIP Club updates to members who have not opted out. These communications are sent via email and SMS to the contact details you registered with jljl12.

You can opt out of marketing communications at any time by:

• Using the unsubscribe link included in every jljl12 promotional email.
• Replying STOP to any SMS communication from jljl12.
• Contacting support@jljl12.best with the subject line "Marketing Opt-Out".
• Updating your communication preferences in your jljl12 account settings.

Opting out of marketing communications does not affect transactional notifications — you will continue to receive emails about deposits, withdrawals, account security, and required compliance actions.

jljl12 will not send marketing communications to members who have active deposit limits, cooling-off periods, or self-exclusion in place. This restriction is a standing policy, not a preference that can be overridden by the member.

jljl12 will update this Privacy Policy when required by changes in applicable law, new services or features, or improvements to our data handling practices. Material changes — those that meaningfully affect how your data is collected or used — will be communicated to registered members by email or through a prominent notice on the jljl12 platform at least seven days before taking effect.

The effective date at the top of this policy reflects the most recent version. We recommend reviewing this page periodically, especially following a notification of changes. Continuing to use jljl12 after a revised policy takes effect constitutes acceptance of the updated terms.

If a proposed change is unacceptable to you, you may close your account in accordance with the Terms and Conditions. Any remaining verified real-money balance will be processed for withdrawal following standard verification procedures.

For any questions about this Privacy Policy, to exercise a data right, or to raise a data protection concern, contact jljl12 through the following channels:

• Email: support@jljl12.best — use subject line "Privacy Policy Query" or "Data Rights Request" as appropriate.
• Live chat: Available 24/7 through the jljl12 platform after login. Useful for general queries and to initiate a formal data request.

jljl12 will acknowledge your request within three business days and provide a substantive response within the period prescribed by the NPC, unless the request is complex or involves a large volume of data, in which case we will notify you of the extended timeline.

If you are not satisfied with our response, you have the right to escalate a complaint to the National Privacy Commission of the Philippines.